How IoT Devices Are Improving Fire and Life Safety in the Industry We are now at a time where software serves as a business service, not just a tool. And it’s changing everything… in a very, very good way. IoT devices are the best tool today for everyone involved; that’s why the integration of IoT
Let’s Take a Trip Down Memory Lane It’s crazy to think that 2018 is almost over, and that 2019 is right around the corner! As we look forward to another year at Inspect Point, it’s an exciting time for us to look back at what we’ve released and added to the product this past year. This
A New Addition to Inspect Point’s Support Offerings. We are excited to announce, that starting Monday, December 3rd, our live chat feature will be made available to all Inspect Point customers! That’s right! Every business day, from 9:00 AM-10:00 AM EST & 3:00 PM-4:00 PM EST, you will have the ability to live chat with one of our Inspect
Inspect Point Product Support Our product support is a service provided by us, Inspect Point, that provides the end-user, You, with resources for information regarding the product. As well as being able to answer your product questions in a timely fashion, whether that be through email, phone or our web-widget. How it works …
The Inspect Point product team regularly prioritizes features, improvements and bug fixes to the Inspect Point platform. Here’s a look at our latest release… Up until now, our product updates have been primarily distributed via email and dumped into general product update posts. This means some of you may have missed product updates . It’s time to fix
Maintain an Open Dialogue Between Your Fire Protection Business and Your Customers We all understand that marketing is an important part of your fire protection business, as is targeting the right audience. Many would assume that to keep your customers you just need to be able to continuously supply the product or service that they
Today is not any ordinary Tuesday in August. It is the birthday of a great innovator, entrepreneur and my fellow alumnus (Rensselaer Polytechnic Institute). Frederick Grinnell was born on this day in 1855. He paved the road for what fire protection is today. Utilizing Henry Parmalee’s sprinkler invention, Frederick Grinnell went on to create a
For our debut piece in our team spotlight series we focus on our Customer Success team. This two-person team consists of Jennifer Doyle, our Co-Founder / VP of Customer Success, and Brittney Carroll, our Customer Success Specialist. These two ladies tackle every project thrown at them, with a wide range of duties including customer onboarding,
In just a few weeks Inspect Point will be arriving in Las Vegas for the National Fire Protection Association’s (NFPA) conference & expo – one of the worlds largest Fire and Life Safety events! This will be held in the Mandalay Bay Convention Center from the 11th – 14th of June, that time will be full of speaking
The Inspect Point tagging system is an optional tool that our customers love taking advantage of. It is also, like everything, completely accessible to everyone who uses Inspect Point. The tagging system is made easy in how it combines the workings of a common search tactic used by most people everyday through search engines or